Laundry Attendant

Although the Wickaninnish Inn has been fortunate over the years to receive many accolades and rewards, we are especially proud of our Housekeeping Department which itself is a Provincially awarded team!  We are honoured to have been recognized both in 2018 and 2019 by the BC Hotel Association with a Housekeeping Excellence Award.

What can you say about Housekeeping? Yes, the bulk of the work in most Housekeeping Departments is cleaning; let’s not gloss over the fact that Room Attendants clean toilets, sinks, showers, make beds, vacuum kilometres of carpet each day and fold mountains of laundry. What makes it so fun at the Wickaninnish Inn, why is it different here, and what can you get out of the experience?   Our Housekeeping Team offers an exceptionally team-orientated culture, through leadership and empowerment every employee to encouraged to seek out those moments in which they can engage with a guest and make their stay that much more memorable.  The department prides itself on setting the stage for guests; one day you could be helping set a room up for a surprise birthday with balloons and twinkle lights and the next day tasked to ensure that a guest’s special pillow is in the room prior to their arrival.  You are not a back of house employee, you are front and center!

Laundry Attendants are responsible for operating industrial wash & dry machines, laundering and folding guest room, spa, restaurant, and banquet linen and terry, as well as employee uniforms and other items as required. Laundry Attendants work from 7:00am to 3:30pm or 3:00pm to 11:30pm rotational shift work.

Duties:

  • Be the primary contact for the Housekeeping Department and handle all incoming telephone calls, outgoing pages and the logging of pertinent information as required.
  • Be one of the front-line contacts for guests requiring Housekeeping assistance
  • Act as the receiver for the Wickaninnish Inn and verify all incoming deliveries, log information and communicate with the appropriate departments. 
  • Participate in regular inventories, fabric care and repair and general laundry room cleaning

Job Requirements:

  • A desire to be part of a world-class Housekeeping/Guest Service Team.
  • Exemplary customer service skills and a demonstrated willingness to exceed guest expectations
  • Ability to multi-task in a busy environment and the possession of creative problem solving skills
  • Excellent interpersonal and verbal communication skills are needed. Full command of the English language is required.
  • Must enjoy working evenings and weekends.
  • A professionally groomed appearance.
  • A positive and pro-active attitude.
  • Minimum 1 year experience in a full-service hotel an asset.
  • Ability to make a commitment of 1 year to the position

To apply for this career opportunity, please send your resume with letter of intent to jobs [at] wickinn.com.

By submitting an application, you are attesting that the information given is accurate and you give consent to The Wickaninnish Inn to verify through means of previous employer contact and collection of information directly or in directly through public social media. Due to the volume of applications we will only be contacting applicants that we feel are most compatible with our property.

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