Concierge

At the Wickaninnish Inn, a proud member of Relais & Châteaux, our dedicated concierge team is committed to crafting extraordinary stays for our guests. With a passion for local culture, cuisine, and nature experiences, we take pride in helping you discover the very best of Tofino.

Aerial view of small forested islands and sandy spits taken from a floatplane wing
Clayoquot Sound’s islands seen from above
Two guests observing a black bear foraging along the intertidal zone backed by dense coastal forest
A quiet moment watching a black bear from the water

Contact us

From custom itineraries and personalized recommendations to bookings with trusted providers, every detail is attended to with care. Let us assist you in exploring the many wonders of the West Coast.

Email:

Phone: 1.250.725.3100

In Person: Please visit our concierge desk in the lobby of the Wickanninish Beach Building.

Hours:

  • Regular season: Daily 9:00 am to 5:30 pm
  • Summer season: Daily 7:00 am to 7:30 pm
Two guests practicing yoga inside the spa's Haven room beside a glowing fireplace
Grounded, warm, and restored with Hatha yoga at Ancient Cedars Spa
Couple toasting with wine at a window table overlooking the ocean at The Pointe Restaurant
Oceanfront dining where every table has a view

On-site requests

We’re delighted to assist with any special events or requests, including securing reservations at The Pointe Restaurant or bookings at Ancient Cedars Spa.

Tailored experiences and local recommendations

Whether paddling through the tranquil waters of Clayoquot Sound, exploring towering cedars on a guided nature walk, or enjoying an evening picnic beneath a West Coast sunset, we curate experiences that feel effortless yet deeply meaningful. Our strong ties to the Tofino community enable us to offer insider tips on art galleries, artisans, markets, and local events. Whether you're interests lie in First Nations culture, outdoor adventures or local art, we’re here to thoughtfully connect you with the many facets of this remarkable place..

Guest walking along a narrow rainforest path between towering moss-covered trees
Exploring the ancient rainforest, steps from the Inn

Supporting our community partners

Tofino’s vibrant community thrives thanks to talented local entrepreneurs. Instead of hosting all activities on-site, we love connecting guests with exceptional local providers, offering experiences such as whale watching, salmon fishing, heli-hiking, surf lessons and more.

Arrival and departure assistance

Although we don’t make travel bookings directly, we’re always happy to recommend trusted service providers and the most convenient travel routes for the season. From airport transfers to car rentals and flight suggestions, we’re here to help guide you on the smoothest journey to Tofino and the Inn.

Guests arriving beneath the covered entrance of the Wickaninnish Inn, with parked bicycles and adzed cedar beams
Arriving at the Inn, welcomed by hand-adzed cedar and ocean air

We look forward to connecting

Every stay is made up of memorable moments. We aim to help create experiences that feel effortless, personal, and lasting. When your time with us comes to an end, you’ll leave with stories and memories from the edge of Vancouver Island that stay with you long after your journey home.