Assistant Restaurant Manager

Join our Restaurant Team as an Assistant Restaurant Manager, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World’s Best Hotel.

The rustic elegance and breathtaking views of our food & beverage venues complement our commitment to Canadian cuisine under the leadership of Chef Carmen Ingham and our award-winning wine and spirits program at the Wickaninnish Inn. This valued position requires a passionate hospitality professional with experience in the nuances and art of service and who strives to build a professionally dedicated team offering an educated and approachable fine dining experience to our guests here on the West Coast.

Objectives:

  • Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
  • Assist with the planning, organization, direction, control and evaluation of the operations of The Pointe Restaurant, On The Rocks Bar, Private Bar, Room Service, and Driftwood Café
  • Determine the type of services to be offered and implement operational procedures
  • HR functions including assisting with hiring, training and development, including regular employee reviews
  • Set staff work schedules and monitor staff performance
  • Control monthly inventory and weekly ordering, assisting in creating, meeting and exceeding all restaurant financial goals and helping to analyze, review, and follow up on these monthly results
  • Ensuring efficient and personalized guest service including resolving complaints
  • Regular team, supervisor, and food & beverage meetings, as well as covering for management meetings in the absence of the Restaurant Manager

Requirements:

  • Previous full-scope management experience in a high-end standard driven establishment
  • Passion with wine and spirits required, Sommelier (ISG/WSET 2) certification an asset
  • Completion of a college or other program related to hospitality or food and beverage service management an asset
  • Valid Serving It Right Certification
  • Knowledge of front and back end Silverware POS system an asset
  • Willingness to learn and be constantly challenged to grow with the restaurant team
  • An appreciation for detail and a passion for guest service
  • A professional and positive attitude in every aspect of the position
  • Consistent punctuality and dedication
  • A calm, polite and composed demeanor
  • A desire to contribute exciting and innovative ideas towards the ongoing improvement of The Pointe Restaurant and the Wickaninnish Inn as a whole
  • Ability to make a commitment of 2 years to the position
  • Ability to maintain all COVID-19 operating regulations/standards
  • As a term of employment, all employees must be fully vaccinated against COVID-19. Proof of vaccination is required.


How to Apply:

To apply for this career opportunity, please fill out the application form below and upload your resume with a letter of intent. By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.


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