From the moment our guests call to reserve their desired room to the time they depart, our Front Office team ensures that every interaction is met with a warm smile and that all our guest's needs are anticipated.

Ever dynamic and engaging, our team ensures each visit exceeds all expectations. Whether providing directions, resolving challenges or helping plan special occasions, our Front Office team members need to be detail-oriented with strong communication skills, a passion for delivering the highest hospitality standards, and an entrepreneurial spirit.

Careers

Front Office Supervisor
Support and assist the Front Office Manager as they are responsible and accountable for the actions of all Front Office Team Members. Work as a “hands-on” supervisor assisting the team as they strive to meet and exceed guests’ expectations
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Reservations Supervisor
The Reservations Supervisor is the primary contact for all room reservations and wholesalers for the Wickaninnish Inn. Responsibilities include oversight of the reservations team, training of new staff, budget creation, and management of wholesaler contracts.
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Guest Service Representative
A Guest Service Representative is the Wickaninnish Inn’s version of a Front Desk Agent, and then some. The GSR not only greets guests and checks them in but they also become that guest’s personal contact throughout their stay.
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Welcome Ambassador/Valet
The Wickaninnish Inn is currently accepting applications for the position of Welcome Ambassador/Valet.
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Reservations Agent
The Reservations Agent works alongside the Reservations Supervisor to be the primary contacts for all room reservations for the Wickaninnish Inn.
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Concierge/Guest Service Representative
This position has the opportunity to work as both a Concierge and Guest Service Representative.
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Small Groups Coordinator/Reservations Agent
Join our Front Office Team as a Small Groups Coordinator/Reservations Agent where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T&L World’s Best Hotel.
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Front Office Manager
The Front Office Manager is a hands-on position assisting the Guest Service team with daily tasks, providing guidance and leadership.
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