Our Front Office presents the initial welcome to the Wickaninnish Inn and is a touchpoint for every guest before, during and after their stay with us. The Front Office team is a key component of the Wickaninnish experience and, while efficient time management and organization is a must, they do so much more than administrative duties. Our Front Office team is dynamic and its members need to have strong communication skills and a desire to exceed guest expectations.
Front Office SupervisorSupport and assist the Front Office Manager as they are responsible and accountable for the actions of all Front Office Team Members. Work as a “hands-on” supervisor assisting the team as they strive to meet or exceed guests’ expectationsSee Details
Reservations SupervisorThe Reservations Supervisor is the primary contact for all room reservations and wholesalers for the Wickaninnish Inn. Responsibilities include oversight of the reservations team, training of new staff, budget creation, and management of wholesaler contracts.See Details
Guest Services RepresentativeA Guest Services Representative is the Wickaninnish Inn’s version of a Front Desk Agent, and then some. The GSR not only greets guests and checks them in but they also become that guest’s personal contact throughout their stay.See Details
Guest Services Representative/Night AuditorThe Guest Services Representative/Relief Night Audit will work these two positions on a rotational basis to keep skills fresh, and to cover vacation time.See Details
ValetThe Valet is often our guests' first contact when arriving on property. Imagine pulling up to the Inn after a 3 hour drive to have your door opened by a friendly and attentive Valet who welcomes you to the Inn.See Details
Night AuditorThe Night Auditor is responsible for all daily balancing, postings and nightly controls pertaining to the operations of the departments at the Wickaninnish Inn. Responsibilities include; POS balancing, final balancing of departments, room and restaurant reservations, and guest services.See Details